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Substitute Public Service Assistant

Pay Rate: $14.00/hour

The Akron-Summit County Public Library is seeking qualified applicants to substitute in the branches and Main Library for Public Service Assistant positions. Qualified candidates must have recent library experience (preferably in a public library setting). Applicants must have completed at least two years of college to work as a PSA.   Former ASCPL employees will be considered, as well as current employees of other library systems. Hours may also include evenings and weekends and are not set or guaranteed as substitutes will be called on an “as-needed” basis. Candidates with the flexibility to report to work within two hours of being called and those with reliable transportation are desired.  Training will be provided.

Duties & Responsibilities:

Assists customers in the routine selection and location of library materials and in utilizing library technology; answers routine reference questions; registers borrowers; performs routine circulation duties; maintains circulation records; collects fines and charges for payment of lost materials; performs opening and closing routines; performs a variety of clerical tasks and other duties as assigned.

Required Knowledge, Skills & Abilities:

An interest in and aptitude for library work; willingness to learn professional library techniques; good customer-relation skills, including a pleasing personality and ability to work well with others; record-keeping ability; ability to perform simple typing/PC tasks with reasonable speed and accuracy; ability to handle delivery bags weighing 25 lbs. and push book carts loaded with materials with or without reasonable accommodation; customer service experience, some library experience required, and completion of two years of college required; and possession of a bachelor’s degree preferred.


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