SERVICES

Outside Pick-Up Service

Beginning June 29, the Library will launch Outside Pick-up Service at all locations, including Main Library, and Drive-up Window Service at Main Library. Holds, including those available at the time of the Library’s closure, will be available by pick-up appointment only. (Appointments are not needed for items held at Main Library’s Drive-up Window.)

Outside Pick-Up appointments should only be scheduled after you have been notified that your holds are ready for pick-up.

Scheduling Your Appointment

  • Have you received a notification that your held items are ready for pick-up? It’s time to schedule your appointment!
  • Items must be picked up from the Library location where they are currently being held. If your pickup location is Mobile Services, please call 330.643.9055 to arrange for pickup at Main Library or the branch most convenient for you.
  • Use our online calendar to schedule the pick-up location, date, and time most convenient for you. If you are unable to schedule online, please call your holds location.
  • Enter the requested library account information in your appointment request.
  • Once you have submitted your appointment request, you will see a confirmation screen with your appointment details. You will also receive an e-mail confirmation and further Outside Pick-up instructions.
  • Only a single appointment is needed to pick up all of your holds – if it is here, we will have it ready for you!

When You Arrive For Your Appointment

  • Please arrive promptly at your scheduled time.
  • CALL the branch number listed on library signs to let us know you’ve arrived.
  • WAIT for your designated Pick-Up cart to be placed on the sidewalk in front of the Library.
  • RETRIEVE your items.
  • Please remain in your car until your designated Pick-Up cart is available.
  • If you are walking, arriving by bus, or biking, please maintain a 6-foot distance from other customers and from Pick-Up carts while you are waiting for your items.
  • If you have library items to return, place them in the book drop. Library staff cannot accept returned items.
  • Library buildings are not open to customers at this time.

Appointment Hours

Main Library (High Street Only):

  • Monday - Thursday: 11 am - 7 pm
  • Friday: 11 am - 5 pm
  • Saturday: Closed
  • Sunday: Closed

Branch Locations:

  • Monday - Thursday: 11 am - 7 pm
  • Friday: 12 - 5 pm
  • Saturday: Closed
  • Sunday: Closed

Springfield-Lakemore Branch Library:

  • Monday: 12 - 7 pm
  • Tuesday: 11 am - 7 pm
  • Wednesday: 12 - 5 pm
  • Thursday: 12 - 7 pm
  • Friday: 12 - 5 pm
  • Saturday: Closed
  • Sunday: Closed

Main Library Drive-up Window Hours

  • Monday - Thursday: 10 am - 7:45 pm
  • Friday: 10 am - 5:45 pm
  • Saturday: Closed
  • Sunday: Closed

Questions? Phone service is available by calling Main Library at 330-643-9000 from 10 am to 8 pm, Monday through Thursday, and 10-6 pm on Fridays, or your local branch library.

Mobile Printing

Our Mobile Printing service allows you to print to a library printer from your computer, laptop, or mobile device from inside or outside the Library. On your way to an important interview and need to print your resume? No problem. You can send your document to a Library printer and pick it up on your way! You can print documents, images, and PDF's or print directly from the Internet.

Printing from a Computer or Laptop

  • Visit http://mobileprint.akronlibrary.org*
  • Select the printer & location you wish to print to
  • Choose a file to upload or input a web site URL
  • Enter a Release Code and click Continue
  • Enter your Release Code at the Print Release Station and pick up your document from the printer

*Note: You may use the links on this page to install the desktop printing client on your computer or laptop. This will allow you to print to a Library printer as if it were a local printer.

Printing from a Mobile Device

  • Visit http://mobileprint.akronlibrary.org/cps/ or
  • Install the PrinterOn App, available in most app stores
  • Search and select the appropriate printer
  • Choose a file to upload or input a web site URL
  • Enter a Release Code and click Continue
  • Enter your Release Code at the Print Release Station and pick up your document from the printer

Printing Costs, Etc.

  • Cost is $0.05 for Black & White or $0.25 for Color (per page)
  • Printing is available in Letter (8.5''x11") paper size
  • Print jobs remain in the queue for 3 hours, after which they are permanently deleted


For questions regarding mobile printing, please visit or call the TechZone@Main (330-643-9145).

 

Accessibility

Your Service Animal

The Akron-Summit County Public welcomes our customers who use service animals as determined by the Americans With Disabilities Act (ADA).  service animal (dog or miniature horse only) is an animal that has been individually trained to work or perform tasks for the benefit of a person with a disability. The work or task must be directly related to that person’s disability.

Animals that are considered pets, or comfort, therapy, or support animals, are not service animals as defined by the ADA and are not permitted in Library buildings at this time. (Exceptions will be made for animals in the building as part of Library educational and recreational programming, pending approval by the Director or his/her designee.)

Service Animals at the Library:

  • Service Animals must be harnessed, leashed or tethered unless these devices interfere with a service animal’s work or the person’s disability prevents use of these devices. The animal may leave the owner’s side only to perform a designated task.
  • A service animal that is not behaving properly in the Library will be required to leave the Library for a 24-hour period. Specific behaviors for which an animal will be required to leave include:
  • The animal is barking (not as part of a designated task) or growling.
  • The animal is displaying aggressive behavior toward other customers or service animals.
  • The animal is displaying disruptive behavior such as running or jumping toward other people or animals or being destructive of Library property.
  • The animal is not housebroken.
  • The animal is not otherwise under the control of the customer.

In these circumstances, every reasonable effort will be made to serve customers whose service animals are temporarily restricted from entering Library buildings.

  • Service Animals In-Training will be permitted in the Library as long as the trainer and animal demonstrate appropriate service animal behavior.

Customers with Service Animals or Service Animals In-Training will not be refused access to Library facilities because of staff or customer allergies or discomfort with, or fear of, dogs or miniature horses.

For more information about the Americans With Disabilities Act and service animals, please visit: https://www.ada.gov/service_animals_2010.htm.


 

kulturecity logo
Your Library is Sensory-Inclusive


The Akron-Summit County Public Library and KultureCity have joined forces to make a visit to the library a great experience for all of our customers, including those with sensory-processing needs. 

Sensory Bags Available Here

Sensory Bags (with noise-cancelling headphones, fidgets, and other resources) are available at our Main Library Security and Children’s Library desks, and at all circulation desks in our Branch Libraries.

Weighted lap pads are also available at those locations. (Sensory Bags and weighted lap pads are for use during your visit at the Library. We’ll ask to hold your library card or other form of ID while you are using these resources.)

Quiet Zones, typically low-traffic areas of the Library, are designated on all floors of Main Library and at all branch libraries.

A Social Story for each of our Library locations is available through the KultureCity app https://www.kulturecity.org/sensory-inclusive-app/.

Our trained staff is ready to make your experience at your sensory-inclusive Library a great one!

 



The Akron-Summit County Public library and its 17 branch locations provides a variety of accessible services for people with disabilities.

Vision Assistance

Large-print and Audiobooks

Large-print books and audiobooks can be reserved at our online library catalog or call the reference desk at any of our 18 branch locations to find out more. Audiobooks can also be downloaded from the Digital Media section of the library's website.

Homebound Assistance

Library Express Delivery Service (LEDS)

You may have difficulty in getting to the Library on a regular basis. Perhaps you are recuperating from an illness, are homebound, or caring for a family member who isn’t well and can’t get out. If you need us, we can offer you service by mail to you at your home.

Visit the LEDS page to learn more about this important service.

Hearing Assistance

Sign language interpreters

To make accommodations for an event or class, please contact the event branch location for more information on this service.  To inquire about any of these assistive services, please ask any staff member to learn more.

Library Computers

Public computers are available at all library locations and are accessible with a valid Akron-Summit County Public Library card. You may use a computer for 60-minutes. If no one is waiting, time may be extended to a maximum of three hours per day. We recommend using the Reservation Station to reserve a computer when the library is busy.

WiFi

WiFi access is available in all library locations and can be accessed outside of our buildings. Use a parking spot nearest the library building to receive the strongest possible signal strength.

Wi-Fi instructions: Connect your device to the ASCPL-Guest network and open a web browser to accept the ASCPL Splash Page’s terms of service.

If a connected device doesn’t automatically open the ASCPL Splash Page, or if your web browser can’t load websites, navigate to pubwifi.akronlibrary.org and select Accept. Only devices connected to ASCPL-Guest can access pubwifi.akronlibrary.org.

The Internet Access and Safety Policy applies to the use of public computers and wireless access at the library.

Software Available

All public computers have:

  • Microsoft Publisher 2003
  • Libre Office Suite
  • Chrome
  • Internet Explorer
  • Adobe Reader

Select computers in the TechCenter@Main on the first floor of Main Library have:

  • Publisher 2007
  • Access 2007
  • WinWay Resume software
  • Mavis Beacon Teaches Typing
  • Computer Training Labs have Microsoft Office Suite 2013
  • OverDrive Media Console – allows touch screen browsing and sampling of OverDrive digital media titles

Printing

You may print from library computers or your wireless device while in the library.

  • Black and white, 5¢ per side
  • Color, 25¢ per side
  • Cash only. Our printers accept coins and $1 bills

Scanning

We offer free scanning to USB or email using the copier\printer. Printing charges apply.

In addition, the Technology Center on the first floor of Main Library has a Simple Scan Station that allows free scanning to USB or email. If you have questions regarding Library Computers, call your local branch library or the Main Library Technology Center at 330-643-9145.

Saving Your Work

We recommend that you save your work to a USB flash drive (available for a fee at the circulation desk.)