Current Openings

Public Service Assistant II

Date: March 2, 2020
Location:
Mobile Services
Hours: Full-time (37.5 hours), including evening and weekend hours;
Salary: Grade 7, $14.07/hour

Responsibilities:

Assists customers on bookmobiles, vans, in the Mobile Services office and other sites served by MS in the routine selection and location of library materials and in utilizing library technology; provides readers’ advisory; answers routine reference questions; registers borrowers; performs routine circulation duties; maintains circulation records; collects charges for payment of lost materials; performs a variety of clerical tasks and other duties as assigned.

Required Knowledge, Skills & Abilities:

An interest in and aptitude for library work; willingness to learn professional library techniques; good customer relation skills, including a pleasing personality and ability to work well with others; record-keeping ability; ability to perform simple typing/PC tasks with reasonable speed and accuracy; ability to handle delivery crates or bags and push book carts loaded with materials, with or without reasonable accommodation; a valid Ohio Driver’s License or the ability to obtain one; ability to drive Library van or automobiles; a good driving record; insurable driving status at all times; customer service experience and completion of two years of college required; previous library work experience and possession of a bachelor’s degree preferred. 

Application Deadline:

March 16, 2020

For consideration, applicants must either submit a resume or complete an Employment Application in the Human Resources Department at Main Library. Resumes should be emailed to: This email address is being protected from spambots. You need JavaScript enabled to view it. or should be mailed to:

Human Resources
Akron-Summit County Public Library
60 South High Street
Akron, OH 44326-0001

THE AKRON-SUMMIT COUNTY PUBLIC LIBRARY IS AN EQUAL OPPORTUNITY EMPLOYER.

Job Listings Hotline: 330-643-9105


Public Services Assistant II

Date: December 30, 2019
Location:
Main Library - Science & Technology Division
Hours: Part-Time (22.5 hours), including evening and weekend hours
Salary: Grade 7, $14.07/hour/Non-Exempt (new rate effective 1/9/2020)

Responsibilities:

Assists customers in the routine selection and location of library materials and in utilizing library technology; answers routine reference questions; performs opening and closing routines; performs a variety of clerical tasks and other duties as assigned.

Required Knowledge, Skills & Abilities:

An interest in and aptitude for library work; willingness to learn professional library techniques; good customer-relation skills, including experience with difficult and demanding customers; record-keeping ability; ability to perform simple typing/PC tasks with reasonable speed and accuracy; ability to handle delivery bags and push book carts loaded with materials with or without reasonable accommodation; customer service experience, high school diploma or equivalent, and completion of two years of college required; previous library work experience, an affinity for science and technology area subjects; and possession of a bachelor’s degree preferred.  

Application Deadline:

January 13, 2020

For consideration, applicants must either submit a resume or complete an Employment Application in the Human Resources Department at Main Library. Resumes should be emailed to: This email address is being protected from spambots. You need JavaScript enabled to view it. or should be mailed to:

Human Resources
Akron-Summit County Public Library
60 South High Street
Akron, OH 44326-0001

 

THE AKRON-SUMMIT COUNTY PUBLIC LIBRARY IS AN EQUAL OPPORTUNITY EMPLOYER.

Job Listings Hotline: 330-643-9105


Systems Support Technician

Date: August 26, 2019
Location:
Main Library - Information Technology Department
Hours: Full-Time (37.5 hours), including evening and weekend hours
Salary: Grade 9, $17.46/hour - Non-Exempt

Responsibilities:

Responsibilities include supporting the Library’s end-users in diagnosing & resolving simple hardware and software issues involving internet connectivity, email, phones, printers, copiers, Office Suite, library software, and more; delivers service and support including, but not limited to, resolving username and password problems, uninstalling and reinstalling software applications, verifying proper hardware and software set up, power cycling equipment, and troubleshooting email issues for end-users by phone and via remote PC connection; support involves clearly communicating technical solutions in a user-friendly, professional manner and includes receiving, prioritizing, documenting, and actively resolving end-user help requests. Works evening and weekends as assigned. Performs other duties as assigned.

Required Knowledge, Skills & Abilities

Demonstrated problem-solving ability; ability to accurately access customer needs; excellent written and verbal communication skills; excellent customer service skills and the ability to communicate in a user-friendly manner; strong documentation skills with keen attention to detail; experience with desktop operating systems; knowledge of common software, hardware, and peripheral equipment. Minimum high school education or equivalent required, two years of college level IT coursework preferred; work experience with end-user relations in IT preferred; IT industry recognized certifications preferred. Possession of a valid Ohio Driver’s license (work may involve traveling between ASCPL libraries) or the ability to obtain one is required.    

Application Deadline

OPEN UNTIL FILLED

For consideration, applicants must either submit a resume including salary history and a cover letter indicating previous applicable experience and training or complete an Employment Application in the Human Resources Department at Main Library. Resumes should be emailed to: This email address is being protected from spambots. You need JavaScript enabled to view it. or should be mailed to:

Human Resources
Akron-Summit County Public Library
60 South High Street
Akron, OH 44326-0001

 

THE AKRON-SUMMIT COUNTY PUBLIC LIBRARY IS AN EQUAL OPPORTUNITY EMPLOYER.

Job Listings Hotline: 330-643-9105 | TTY:330-643-9005

 


Substitute Public Service Assistant

The Akron-Summit County Public Library is seeking qualified applicants to substitute in the branches and Main Library for Public Service Assistant positions. Qualified candidates must have recent library experience (preferably in a public library setting). Applicants must have completed at least two years of college to work as a PSA. Former ASCPL employees will be considered, as well as current employees of other library systems. Hours may also include evenings and weekends and are not set or guaranteed as substitutes will be called on an “as-needed” basis. Candidates with the flexibility to report to work within two hours of being called and those with reliable transportation are desired. Training will be provided.

Responsibilities:

Assists customers in the routine selection and location of library materials and in utilizing library technology; answers routine reference questions; registers borrowers; performs routine circulation duties; maintains circulation records; collects fines and charges for payment of lost materials; performs opening and closing routines; performs a variety of clerical tasks and other duties as assigned.

Required Knowledge, Skills & Abilities:

An interest in and aptitude for library work; willingness to learn professional library techniques; good customer-relation skills, including a pleasing personality and ability to work well with others; record-keeping ability; ability to perform simple typing/PC tasks with reasonable speed and accuracy; ability to handle delivery bags weighing 25 lbs. and push book carts loaded with materials with or without reasonable accommodation; customer service experience, recent library experience, and completion of two years of college required; and possession of a bachelor’s degree preferred.

For application information, please call the Job Hotline at 330-643-9105

THE AKRON-SUMMIT COUNTY PUBLIC LIBRARY IS AN EQUAL OPPORTUNITY EMPLOYER.

Job Listings Hotline: 330-643-9105