Outside Pick-Up Service
The Library offers Outside Pick-Up Service at all locations, including Main Library, and drive-up window service at Main Library. Holds, including those available at the time of the Library’s closure, will be available by pick-up appointment only. (Appointments are not needed for items held at Main Library’s drive-up window.)
Outside Pick-Up appointments should only be scheduled after you have been notified that your holds are ready for pick-up.
Scheduling Your Appointment
When You Arrive For Your Appointment
- Please arrive promptly at your scheduled time.
- CALL the branch number listed on library signs to let us know you’ve arrived.
- WAIT for your designated pick-up cart to be placed on the sidewalk in front of the Library.
- RETRIEVE your items.
- Please remain in your car until your designated pick-up cart is available.
- If you are walking, arriving by bus, or biking, please maintain a 6-foot distance from other customers and from pick-up carts while you are waiting for your items.
- If you have library items to return, place them in the book drop. Library staff cannot accept returned items.
Appointment Hours
Main Library (High Street Only):
- Monday - Thursday: 11 am - 7 pm
- Friday: 11 am - 5 pm
- Saturday: Closed
- Sunday: Closed
Branch Locations:
- Monday - Thursday: 11 am - 7 pm
- Friday: 12 - 5 pm
- Saturday: Closed
- Sunday: Closed
Springfield-Lakemore Branch Library:
- Monday: 12 - 7 pm
- Tuesday: 11 am - 7 pm
- Wednesday: 12 - 5 pm
- Thursday: 12 - 7 pm
- Friday: 12 - 5 pm
- Saturday: Closed
- Sunday: Closed
Main Library Drive-Up Window Hours
- Monday - Thursday: 10 am - 7:45 pm
- Friday: 10 am - 5:45 pm
- Saturday: Closed
- Sunday: Closed
Questions? Phone service is available by calling Main Library at 330-643-9000 from 10 am to 8 pm, Monday through Thursday, and 10-6 pm on Fridays, or your local branch library.