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Tax References

Due to the Covid-19 situation, there will be NO face-to-face tax preparation services available this year at ASCPL.

AARP will be offering scanned tax aide services at two ASCPL Branch locations. Please contact AARP at (330) 227-8137 to schedule a scanning appointment.

Main and Branch Staff are NOT able to make the appointment for you.

AARP will begin reviewing messages on Monday, February 1 and contacting callers until all appointment dates are filled. Appointments will begin the week of February 8.


The Library is providing links and telephone numbers to the following organizations which are also providing tax-preparation services.

Please remember:

  • When you click on any of these links, you will move to a new web site.
  • Please note that some agencies will answer questions by chat only.
  • Please also contact that agency if you have problems with their web site.
  • Again: Main and Branch Staff are NOT able to make the appointment for you.


IRS File Online Site:

Tax questions: 1-800-829-1040

Tax form and instructions requests: 1-800-829-3676
Tax refunds: 1-800-829-4933

Ohio Department of Taxation:

Tax questions: 1-800-282-1780
Tax forms:  1-800-282-1782
Tax refunds: 1-800-282-1784

City of Akron Tax Office:

(330) 375-2290
Tax Form:
Tax Form Instructions:

Community Action Akron Summit:


United Way:

(330) 762-7601

Financial Empowerment Center:

(330) 685-9430

Quirk Cultural Center (Cuyahoga Falls):
For more information, contact AARP at (330) 971-8224.

Tax Appointment Scheduling Instructions